RPA Evaluation

 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
Page 1 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
About you
Page 2 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
AWARENESS
How aware is your business of RPA and process automation technology and it's benefits?
Doesn't need human intuition
Is stable / low variability
Can have pending changes expected in less than 3 months
Rule based
Manual but no repititive
Subjective
High volume
Digitize end to end
No pending changes
Requires human judgement and intuition
Manual and repititive
Low volume
Standardized inputs
Page 3 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
Your awareness
Staff unsure of the benefits / staff resistance
Incomplete data and process documentation
Too much traction
Roles are clearly defined
Documentation differs from reality
Process definition documents unclear/ambiguous to developer
No clear governance
Process documentation is too detailed
Too much demand for automation
Test environment is different to live environment
No clear roles and responsibilities
Not confident
Very confident
Not confident
Very confident
Page 4 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
Your key stakeholders
Not confident
Very confident
Not confident
Very confident
Not confident
Very confident
Hardly ever
At least once a week
Page 5 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
ALIGNMENT
Form or mature your CoE
RPA CoE Lead/Sponsor
Evangelist or change manager
RPA business analyst
RPA project / Programme manager
Solutions architect/technical lead
Transition / Release Manager
Service Delivery Manager
PMO (project management officer)
Support Engineer
Governance & Control
Tools & Technology
People & Training (Knowledge Management)
Processes & Templates
Don't agree
Completely agree
Not at all
Very clear and concurrent
Not at all
Very close ties
No standard
Systematic method
No standard
Systematic method
No standard tools
Complete toolkit
Page 6 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
EDUCATION
Training on how staff can get involved and how to correctly use tools and templates
Not confident
Very confident
  • DEFECTS: Missing information, missed deadlines, incorrect versions
  • OVERPRODUCTION: Too early, too many, non-priority items
  • WAITING: Delay between steps and processes (queues, unread emails, piles of paper)
  • NON/UNDER-UTILISED EXPERTS: SMEs not involved in improvement activities
  • TRANSPORTATION: Unnecessary movement of documents, data, materials
  • INVENTORY: Providing more than customer needs
  • MOTION: Needless movement of people (keystrokes, screens, applications, paperwork, chasing paperwork)
  • EXCESS PROCESSING: Doing more than customer wants (too many reviews, red tape)
Not confident
Very confident
Not confident
Very confident
Not interactive information
A suite of ways to interact with CoE
Page 7 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
EMPOWERMENT
empower staff with tools they can use and the know to follow the correct process
Hardly ever
Almost daily
Hardly ever
Constantly
Page 8 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
INSPECTION
Analyse processes to identify wastes and potential opportunities
Page 9 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
IDEATION
involving key stakeholders to fit-for-purpose design solutions
Hardly ever
Constantly
Hardly ever
Constantly
We rarely identify rout causes
Almost all root causes are identified
Hardly ever
Almost always
Hardly ever
Almost always
Hardly ever
Almost always
DEFECTS: Missing information, missed deadlines, incorrect versions
OVERPRODUCTION: Too early, too many, non-priority items
WAITING: Delay between steps and processes (queues, unread emails, piles of paper)
NON/UNDER-UTILISED EXPERTS: SMEs not involved in improvement activities
TRANSPORTATION: Unnecessary movement of documents, data, materials
INVENTORY: Providing more than customer needs
MOTION: Needless movement of people (keystrokes, screens, applications, paperwork, chasing paperwork)
EXCESS PROCESSING: Doing more than customer wants (too many reviews, red tape)
S(Supplier): Where did the data for this process come from and how was it received? I(Input): What does the data look like? P(Process): What steps should the bot have taken? O(Output): What does the transformed data look like? C(Customer): Where did the data go and how was it sent?
Hardly ever
Always
Hardly ever
Always
Sort: This is about organising the area of work
Set (in order): Give everything a specific location
Shine: Once organized, it’s up to the team to regularly inspect their environments
Standardize: Define best practices for keeping the environment organized
Sustain: Embed the habit for these 5 Ss
Asking "Why" to determine the direct reason of a problem, then asking of the direct reason of that problem, 5 times
Don't know the 5 whys method
Almost always
Don't apply lean thinking
A significant amount
Page 10 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
OPTIMISATION
Sort: This is about organising the area of work Set (in order): Give everything a specific location Shine: Once organized, it’s up to the team to regularly inspect their environments Standardize: Define best practices for keeping the environment organized Sustain: Embed the habit for these 5 Ss
None
All five
RPA suitability checklist
Automation Catalogue
Opportunity benefit-complexity map
Development complexity calculator
Business Case
Process Definition Document (PDD)
Solution Design Document (SDD)
Test case
RPA supporting document
RPA support complexity calculator
Page 11 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
YIELD
Realising benefits
Making a loss
Significantly benefits
Out of control
Well managed
No visibility
Full visibility
No visibility
Full visibility
Hardly ever
Daily
Page 12 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
ORGANISE & OVERSEE
Maintain benefits
Transition Manager
Service Delivery Manager
PMO (project management officer)
RPA CoE Lead/Sponsor
Support Engineer
Release Manager
Hardly ever
At least weekly
Page 13 of 14
 

Your RPA readiness test. TAKE THE TEST

Benchmark your business against the 7 areas of the AEIO YOU method for scalable RPA implementation

* Required
UPGRADE, UPSKILL & UNCOVER
Discovering new technology to enhance benefits
Process / task mining
Process discovery
Unified desktop
Automated RPA support
RPA automated bot dashboards
Automated PDD and process map builders
Front end / customer service automation
Surface automation tools (e.g. automation on critix)
APIs
Machine Learning
Data Mining
Computer Vision / general OCR tools
Receipt and invoice OCR
Deep Learning
Data Lakes
Natural Language Processing/Generation (e.g. Chatbots)
iCRM (CRM tools incorporating AI)
iERP
iBPM
Analytics
Very nervous and hesitant
Very serious to invest in AI
Process / task mining
Process discovery
Unified desktop
Automated RPA support
RPA automated bot dashboards
Automated PDD and process map builders
Front end / customer service automation
Surface automation tools (e.g. automation on critix)
APIs
Machine Learning
Data Mining
Computer Vision / general OCR tools
Receipt and invoice OCR
Deep Learning
Data Lakes
Natural Language Processing/Generation (e.g. Chatbots)
iCRM (CRM tools incorporating AI)
iERP
iBPM
Analytics
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